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Quality Technical Assistant (M/F)

Ribeira Brava, Madeira | Compliance Department
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Profile:
  • Higher education;
  • Minimum one (1) year experience in similar functions;
  • Solid knowledge of ISO 9001: 2015 (mandatory);
  • Knowledge of ISO 14001:2015, ISO 27001:2013 and ISO 20000:2018 standards (preferential);
  • Advanced computer skills from a user's perspective;
  • Focused on service quality and compliance;
  • Sense of responsibility, proactivity and dynamism;
  • Strong organizational skills, attention to details and accuracy;
  • Interpersonal relations and teamwork skills;
  • Dynamic, proactive and communicative profile.
General Description of Functions:
  • Keep procedures up to date with the legal requirements corresponding to standards;
  • Supervise internal and external audits (reports, plans and occurrences);
  • Collection of information and statistical processing of data for analysis;
  • Updating of indicator data on a weekly, monthly, quarterly and annual basis.;
  • Execution of internal audits of standards (ISO20000; 9001; 14001);
  • Supporting the preparation of the half-yearly and annual management review;
  • Supporting the acquisition and maintenance of certifications in the ACIN Group;
  • Other tasks relevant to the position.
We Offer:
  • Salary commensurate with level of proven experience;
  • Integration in a market-leading innovative company;
  • Young, ambitious and motivated team environment;
  • Current benefits: Birthdays, snacks/fruits, flexibility in holiday scheduling regarding long week-ends and public holidays;
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Customer Manager (M/F)

Ribeira Brava, Madeira | Comercial
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Profile:
  • Secondary education (Mandatory);
  • Professional experience in Contact Center (Preferential);
  • Knowledge and experience in the area of Public Procurement (Preferential);
  • Advanced knowledge of computer applications;
  • Portuguese Native Speaker or fluent in the language;
  • Proficiency in English (Preferential);
  • Good oral and written communication skills;
  • Argumentation and negotiation skills;
  • High sense of responsibility, proactivity, dynamism and curiosity;
  • B/B1 Driving License;
  • Immediate or short-term availability;
  • Interest in the commercial area.
General Description of Functions:
  • Customer portfolio management;
  • Interaction with customers for the management and collection of requirements;
  • 1st and 2nd line support for business issues or technical support;
  • Monitoring of regulations and market trends;
  • Delivery of commercial or specialised presentations focussed on the type of customer and/or needs identified;
  • Presentation of solution proposals appropriate to the level of needs identified;
  • Daily interaction with the technical / application development / commercial management teams;
  • Other tasks relevant to the position.
We Offer:
  • Salary commensurate with level of proven experience;
  • Training and career development prospects;
  • Integration in a market-leading innovative company;
  • Young, ambitious and motivated team environment;
  • Current benefits: Birthdays, snacks/fruits, flexibility in holiday scheduling regarding long week-ends and public holidays;
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Customer Service Technician (M/F)

Lisbon | Commercial
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Profile:
  • Secondary education (Mandatory);
  • Professional experience in Contact Center (Preferential);
  • Knowledge and experience in the area of Public Procurement (Preferential);
  • Portuguese Native Speaker or fluent in the language;
  • Proficiency in English (Preferential);
  • Good oral and written communication skills;
  • Argumentation and negotiation skills;
  • High sense of responsibility, proactivity, dynamism and curiosity;
  • B/B1 Driving License;
  • Immediate or short-term availability.
General Description of Functions:
  • Support our customers by ensuring the best experience on the acinGOV and GTS platforms at all times;
  • Provide Technical Support, following operational procedures;
  • Support the team in the management and renewal of services;
  • Provide customer support through different channels (chat, email, phone and click 2 call);
  • Provide information on products/services and other related issues;
  • Provide first-line support;
  • Attract and identify new customers;
  • Doubts clarification;
  • Follow-up and management of contracted services.
We Offer:
  • Salary commensurate with level of proven experience;
  • Training and career development prospects;
  • Integration in a market-leading innovative company;
  • Young, ambitious and motivated team environment;
  • Current benefits: birthdays, flexibility in holiday scheduling.
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Mobile Developer (M/F)

Remote | Applications Development
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Profile:
  • Professional experience in mobile - Android (IOS as a plus);
  • University/Master degree in Computer Science or similar (preferred);
  • Knowledge in Java development, Kotlin (android) mandatory, and Swift as a plus;
  • Knowledge and experience with React is a plus;
  • Proficiency in English, spoken and written;
  • Autonomy and ambition;
  • Ability to work in a team and by objectives;
  • Strong sense of commitment.
We Offer:
  • Salary commensurate with level of proven experience;
  • Training and career development prospects;
  • Integration in a market-leading innovative company;
  • Young, ambitious and motivated team environment;
  • Current benefits: Birthdays, snacks/fruits, flexibility in holiday scheduling regarding long week-ends and public holidays;
  • Advantages and discounts through agreements with gyms, hotel chains and technology suppliers.
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Systems & Software (M/F)

Ribeira Brava, Madeira | Systems & Software
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Profile:
  • Secondary education, vocational education or higher education in computer science, technology or similar;
  • Solid knowledge of Linux System Administration, DNS Management, Shell scripting, centralized storage operation and virtualization systems;
  • Good knowledge of installation and configuration of Linux and Windows operating systems;
  • Troubleshooting, performance analysis and tuning capabilities;
  • Ability to work in teams;
  • Mother tongue Portuguese or with oral, written and reading mastery of the Portuguese language, with emphasis on technical language in the areas of information technology;
  • Oral, written and reading mastery of the English language, with emphasis on the technical language in the areas of information technology;
  • Good oral and written communication skills;
  • Sense of responsibility, proactivity, dynamism and technological curiosity;
  • Schedule flexibility;
  • Driving license and own vehicle.
We Offer:
  • Salary commensurate with proven experience level;
  • Training and career development prospects;
  • Integration into a market-leading innovative company;
  • Young, ambitious and motivated team environment;
  • Current benefits: birthdays, snacks, Flexibility in holiday scheduling regarding long week-ends and public holidays;
  • Advantages and discounts through agreements with gyms, hotel chains and technology suppliers.
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Web Developer (M/F)

Remote | Applications Development
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Profile:
  • Professional experience in Web development;
  • Solid knowledge of PHP frameworks, including: Laravel and/or CodeIgniter;
  • Solid knowledge of MySQL databases;
  • Domain of frontend technologies, including: JavaScript, HTML and CSS;
  • University degree/Master in Computing or similar (preferred);
  • Proficiency in English, spoken and written;
  • Independent and Ambitious;
  • Ability to work in teams and by goals;
  • Strong sense of commitment.
We Offer:
  • Salary commensurate with proven experience level;
  • Training and career development prospects;
  • Integration into a market-leading innovative company;
  • Young, ambitious and motivated team environment;
  • Current benefits: birthdays, snacks, Flexibility in holiday scheduling regarding long week-ends and public holidays;
  • Advantages and discounts through agreements with gyms, hotel chains and technology suppliers.
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UX/UI Designer (M/F) (Remote)

Remote | Application Development
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Profile:
  • Bachelor or Master´s degree in Design;
  • Professional experience in UX/UI design, web design or similar areas;
  • Web/mobile applications work portfolio;
  • Domain of the adobe creative cloud software package, mainly Adobe Xd, or similar software;
  • Experience in motion design and animation (preferential);
  • Ability to create concepts, user flows, wireframes and prototypes;
  • Understanding of the design thinking process;
  • Ability to communicate clearly and effectively design processes, ideas and solutions to the rest of the team and to customers;
  • Autonomy and ambition;
  • Ability to work in multidisciplinary teams in partnership with computer engineers, designers and others;
  • High sense of commitment.
General Description of Functions:
  • Finding solutions to challenges in a wide product area;
  • Planning and implementing new interface designs for desktop and mobile applications;
  • Working closely with computer engineers and product managers, gathering requirements and creating wireframes on a UX basis;
  • Developing technical and business requirements always focused on providing intuitive and user-centred solutions;
  • Analysing/researching user needs, competition and current trends to create new solutions;
  • Developing functional prototypes for usability tests or presentation to customers in order to identify problems and development solutions/opportunities for the platforms;
  • Creating styleguides with specs for development;
  • Contributing to the standardisation of design through a design system.
We Offer:
  • Salary commensurate with level of proven experience;
  • Training and career development prospects;
  • Integration in a market-leading innovative company;
  • Young, ambitious and motivated team environment;
  • Current benefits: Birthdays, snacks/fruits, flexibility in holiday scheduling regarding long week-ends and public holidays;
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UX/UI Designer (M/F)

Ribeira Brava, Madeira | Application Development
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Profile:
  • Bachelor or Master´s degree in Design;
  • Professional experience in UX/UI design, web design or similar areas;
  • Web/mobile applications work portfolio;
  • Domain of the adobe creative cloud software package, mainly Adobe Xd, or similar software;
  • Experience in motion design and animation (preferential);
  • Ability to create concepts, user flows, wireframes and prototypes;
  • Understanding of the design thinking process;
  • Ability to communicate clearly and effectively design processes, ideas and solutions to the rest of the team and to customers;
  • Autonomy and ambition;
  • Ability to work in multidisciplinary teams in partnership with computer engineers, designers and others;
  • High sense of commitment.
General Description of Functions:
  • Finding solutions to challenges in a wide product area;
  • Planning and implementing new interface designs for desktop and mobile applications;
  • Working closely with computer engineers and product managers, gathering requirements and creating wireframes on a UX basis;
  • Developing technical and business requirements always focused on providing intuitive and user-centred solutions;
  • Analysing/researching user needs, competition and current trends to create new solutions;
  • Developing functional prototypes for usability tests or presentation to customers in order to identify problems and development solutions/opportunities for the platforms;
  • Creating styleguides with specs for development;
  • Contributing to the standardisation of design through a design system.
We Offer:
  • Salary commensurate with level of proven experience;
  • Training and career development prospects;
  • Integration in a market-leading innovative company;
  • Young, ambitious and motivated team environment;
  • Current benefits: Birthdays, snacks/fruits, flexibility in holiday scheduling regarding long week-ends and public holidays;
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DevOps (M/F)

Ribeira Brava, Madeira | Applications Development
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Profile:
  • Bachelor's or Master's degree in Electronic Engineering and Telecommunications, Computer Science or related areas;
  • Knowledge of programming languages in scripting Bash, PHP, NodeJS, Java;
  • Knowledge of WSL2, Automatic Deploys, load testing (e.g. Gatling) preferably on Windows, Linux and MAC per command line;
  • Knowledge of Linux CLI, Shell / Bash Scripting;
  • Knowledge of Databases (SQL, Non-SQL);
  • Knowledge of Agile methodologies;
  • Experience in Telecommunications networks;
  • Sense of responsibility, commitment, proactivity and innovation;
  • English language skills.
General Description of Functions:
  • Integrate development and operation processes;
  • Manage software development, release and deployment infrastructures;
  • Manage automation and continuous maintenance of infrastructure and workflows;
  • Monitor application performance and security continuity;
  • Design, implement and support IC/CD pipelines;
  • Manage version control systems (GIT);
  • Design the architecture of distributed computing.
  • Promote continuous integration;
  • Manage application servers;
  • Manage configurations and implementation tools.
We Offer:
  • Salary commensurate with proven experience level;
  • Training and career development prospects;
  • Integration into a market-leading innovative company;
  • Young, ambitious and motivated team environment;
  • Current benefits: birthdays, snacks, Flexibility in holiday scheduling;
  • Advantages and discounts through agreements with gyms, hotel chains and technology suppliers.
offer illustration

Java Developer (M/F)

Remote | Application Development
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Profile:
  • Bachelor or Master´s degree in Computer Engineering or equivalent field;
  • Experience in Java Technologies;
  • Experience in the development of Desktop applications using Java (JavaFX or Swing) is desirable;
  • Experience in the implementation of design standards;
  • Experience in defining communication interfaces using standards (XML, JSON, SOAP);
  • Experience with GIT;
  • Knowledge of transport protocols (HTTP, HTTPS, WebSockets, etc.);
  • Knowledge of Digital Signatures, encryption and integration with external devices would be an asset;
  • Sense of responsibility, commitment, proactivity and innovation;
  • Good communication skills and teamwork ability, aiming to solve complex problems;
  • Experience in Java Technologies.
We Offer:
  • Salary commensurate with level of proven experience;
  • Training and career development prospects;
  • Integration in a market-leading innovative company;
  • Young, ambitious and motivated team environment;
  • Current benefits: Birthdays, snacks/fruits, flexibility in holiday scheduling regarding long week-ends and public holidays;
  • Benefits and discounts through agreements with gyms, hotel chains and technology suppliers.

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