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Quality Technical Assistant (M/F)
Ribeira Brava, Madeira | Compliance Department
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Profile:
- Higher education;
- Minimum one (1) year experience in similar functions;
- Solid knowledge of ISO 9001: 2015 (mandatory);
- Knowledge of ISO 14001:2015, ISO 27001:2013 and ISO 20000:2018 standards (preferential);
- Advanced computer skills from a user's perspective;
- Focused on service quality and compliance;
- Sense of responsibility, proactivity and dynamism;
- Strong organizational skills, attention to details and accuracy;
- Interpersonal relations and teamwork skills;
- Dynamic, proactive and communicative profile.
- Keep procedures up to date with the legal requirements corresponding to standards;
- Supervise internal and external audits (reports, plans and occurrences);
- Collection of information and statistical processing of data for analysis;
- Updating of indicator data on a weekly, monthly, quarterly and annual basis.;
- Execution of internal audits of standards (ISO20000; 9001; 14001);
- Supporting the preparation of the half-yearly and annual management review;
- Supporting the acquisition and maintenance of certifications in the ACIN Group;
- Other tasks relevant to the position.
- Salary commensurate with level of proven experience;
- Integration in a market-leading innovative company;
- Young, ambitious and motivated team environment;
- Current benefits: Birthdays, snacks/fruits, flexibility in holiday scheduling regarding long week-ends and public holidays;
Customer Manager (M/F)
Ribeira Brava, Madeira | Comercial
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Profile:
- Secondary education (Mandatory);
- Professional experience in Contact Center (Preferential);
- Knowledge and experience in the area of Public Procurement (Preferential);
- Advanced knowledge of computer applications;
- Portuguese Native Speaker or fluent in the language;
- Proficiency in English (Preferential);
- Good oral and written communication skills;
- Argumentation and negotiation skills;
- High sense of responsibility, proactivity, dynamism and curiosity;
- B/B1 Driving License;
- Immediate or short-term availability;
- Interest in the commercial area.
- Customer portfolio management;
- Interaction with customers for the management and collection of requirements;
- 1st and 2nd line support for business issues or technical support;
- Monitoring of regulations and market trends;
- Delivery of commercial or specialised presentations focussed on the type of customer and/or needs identified;
- Presentation of solution proposals appropriate to the level of needs identified;
- Daily interaction with the technical / application development / commercial management teams;
- Other tasks relevant to the position.
- Salary commensurate with level of proven experience;
- Training and career development prospects;
- Integration in a market-leading innovative company;
- Young, ambitious and motivated team environment;
- Current benefits: Birthdays, snacks/fruits, flexibility in holiday scheduling regarding long week-ends and public holidays;
Customer Service Technician (M/F)
Lisbon | Commercial
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Profile:
- Secondary education (Mandatory);
- Professional experience in Contact Center (Preferential);
- Knowledge and experience in the area of Public Procurement (Preferential);
- Portuguese Native Speaker or fluent in the language;
- Proficiency in English (Preferential);
- Good oral and written communication skills;
- Argumentation and negotiation skills;
- High sense of responsibility, proactivity, dynamism and curiosity;
- B/B1 Driving License;
- Immediate or short-term availability.
- Support our customers by ensuring the best experience on the acinGOV and GTS platforms at all times;
- Provide Technical Support, following operational procedures;
- Support the team in the management and renewal of services;
- Provide customer support through different channels (chat, email, phone and click 2 call);
- Provide information on products/services and other related issues;
- Provide first-line support;
- Attract and identify new customers;
- Doubts clarification;
- Follow-up and management of contracted services.
- Salary commensurate with level of proven experience;
- Training and career development prospects;
- Integration in a market-leading innovative company;
- Young, ambitious and motivated team environment;
- Current benefits: birthdays, flexibility in holiday scheduling.
Mobile Developer (M/F)
Remote | Applications Development
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Profile:
- Professional experience in mobile - Android (IOS as a plus);
- University/Master degree in Computer Science or similar (preferred);
- Knowledge in Java development, Kotlin (android) mandatory, and Swift as a plus;
- Knowledge and experience with React is a plus;
- Proficiency in English, spoken and written;
- Autonomy and ambition;
- Ability to work in a team and by objectives;
- Strong sense of commitment.
- Salary commensurate with level of proven experience;
- Training and career development prospects;
- Integration in a market-leading innovative company;
- Young, ambitious and motivated team environment;
- Current benefits: Birthdays, snacks/fruits, flexibility in holiday scheduling regarding long week-ends and public holidays;
- Advantages and discounts through agreements with gyms, hotel chains and technology suppliers.
Systems & Software (M/F)
Ribeira Brava, Madeira | Systems & Software
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Profile:
- Secondary education, vocational education or higher education in computer science, technology or similar;
- Solid knowledge of Linux System Administration, DNS Management, Shell scripting, centralized storage operation and virtualization systems;
- Good knowledge of installation and configuration of Linux and Windows operating systems;
- Troubleshooting, performance analysis and tuning capabilities;
- Ability to work in teams;
- Mother tongue Portuguese or with oral, written and reading mastery of the Portuguese language, with emphasis on technical language in the areas of information technology;
- Oral, written and reading mastery of the English language, with emphasis on the technical language in the areas of information technology;
- Good oral and written communication skills;
- Sense of responsibility, proactivity, dynamism and technological curiosity;
- Schedule flexibility;
- Driving license and own vehicle.
- Salary commensurate with proven experience level;
- Training and career development prospects;
- Integration into a market-leading innovative company;
- Young, ambitious and motivated team environment;
- Current benefits: birthdays, snacks, Flexibility in holiday scheduling regarding long week-ends and public holidays;
- Advantages and discounts through agreements with gyms, hotel chains and technology suppliers.
Web Developer (M/F)
Remote | Applications Development
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Profile:
- Professional experience in Web development;
- Solid knowledge of PHP frameworks, including: Laravel and/or CodeIgniter;
- Solid knowledge of MySQL databases;
- Domain of frontend technologies, including: JavaScript, HTML and CSS;
- University degree/Master in Computing or similar (preferred);
- Proficiency in English, spoken and written;
- Independent and Ambitious;
- Ability to work in teams and by goals;
- Strong sense of commitment.
- Salary commensurate with proven experience level;
- Training and career development prospects;
- Integration into a market-leading innovative company;
- Young, ambitious and motivated team environment;
- Current benefits: birthdays, snacks, Flexibility in holiday scheduling regarding long week-ends and public holidays;
- Advantages and discounts through agreements with gyms, hotel chains and technology suppliers.
UX/UI Designer (M/F) (Remote)
Remote | Application Development
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Profile:
- Bachelor or Master´s degree in Design;
- Professional experience in UX/UI design, web design or similar areas;
- Web/mobile applications work portfolio;
- Domain of the adobe creative cloud software package, mainly Adobe Xd, or similar software;
- Experience in motion design and animation (preferential);
- Ability to create concepts, user flows, wireframes and prototypes;
- Understanding of the design thinking process;
- Ability to communicate clearly and effectively design processes, ideas and solutions to the rest of the team and to customers;
- Autonomy and ambition;
- Ability to work in multidisciplinary teams in partnership with computer engineers, designers and others;
- High sense of commitment.
- Finding solutions to challenges in a wide product area;
- Planning and implementing new interface designs for desktop and mobile applications;
- Working closely with computer engineers and product managers, gathering requirements and creating wireframes on a UX basis;
- Developing technical and business requirements always focused on providing intuitive and user-centred solutions;
- Analysing/researching user needs, competition and current trends to create new solutions;
- Developing functional prototypes for usability tests or presentation to customers in order to identify problems and development solutions/opportunities for the platforms;
- Creating styleguides with specs for development;
- Contributing to the standardisation of design through a design system.
- Salary commensurate with level of proven experience;
- Training and career development prospects;
- Integration in a market-leading innovative company;
- Young, ambitious and motivated team environment;
- Current benefits: Birthdays, snacks/fruits, flexibility in holiday scheduling regarding long week-ends and public holidays;
UX/UI Designer (M/F)
Ribeira Brava, Madeira | Application Development
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Profile:
- Bachelor or Master´s degree in Design;
- Professional experience in UX/UI design, web design or similar areas;
- Web/mobile applications work portfolio;
- Domain of the adobe creative cloud software package, mainly Adobe Xd, or similar software;
- Experience in motion design and animation (preferential);
- Ability to create concepts, user flows, wireframes and prototypes;
- Understanding of the design thinking process;
- Ability to communicate clearly and effectively design processes, ideas and solutions to the rest of the team and to customers;
- Autonomy and ambition;
- Ability to work in multidisciplinary teams in partnership with computer engineers, designers and others;
- High sense of commitment.
- Finding solutions to challenges in a wide product area;
- Planning and implementing new interface designs for desktop and mobile applications;
- Working closely with computer engineers and product managers, gathering requirements and creating wireframes on a UX basis;
- Developing technical and business requirements always focused on providing intuitive and user-centred solutions;
- Analysing/researching user needs, competition and current trends to create new solutions;
- Developing functional prototypes for usability tests or presentation to customers in order to identify problems and development solutions/opportunities for the platforms;
- Creating styleguides with specs for development;
- Contributing to the standardisation of design through a design system.
- Salary commensurate with level of proven experience;
- Training and career development prospects;
- Integration in a market-leading innovative company;
- Young, ambitious and motivated team environment;
- Current benefits: Birthdays, snacks/fruits, flexibility in holiday scheduling regarding long week-ends and public holidays;
DevOps (M/F)
Ribeira Brava, Madeira | Applications Development
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Profile:
- Bachelor's or Master's degree in Electronic Engineering and Telecommunications, Computer Science or related areas;
- Knowledge of programming languages in scripting Bash, PHP, NodeJS, Java;
- Knowledge of WSL2, Automatic Deploys, load testing (e.g. Gatling) preferably on Windows, Linux and MAC per command line;
- Knowledge of Linux CLI, Shell / Bash Scripting;
- Knowledge of Databases (SQL, Non-SQL);
- Knowledge of Agile methodologies;
- Experience in Telecommunications networks;
- Sense of responsibility, commitment, proactivity and innovation;
- English language skills.
- Integrate development and operation processes;
- Manage software development, release and deployment infrastructures;
- Manage automation and continuous maintenance of infrastructure and workflows;
- Monitor application performance and security continuity;
- Design, implement and support IC/CD pipelines;
- Manage version control systems (GIT);
- Design the architecture of distributed computing.
- Promote continuous integration;
- Manage application servers;
- Manage configurations and implementation tools.
- Salary commensurate with proven experience level;
- Training and career development prospects;
- Integration into a market-leading innovative company;
- Young, ambitious and motivated team environment;
- Current benefits: birthdays, snacks, Flexibility in holiday scheduling;
- Advantages and discounts through agreements with gyms, hotel chains and technology suppliers.
Java Developer (M/F)
Remote | Application Development
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Profile:
- Bachelor or Master´s degree in Computer Engineering or equivalent field;
- Experience in Java Technologies;
- Experience in the development of Desktop applications using Java (JavaFX or Swing) is desirable;
- Experience in the implementation of design standards;
- Experience in defining communication interfaces using standards (XML, JSON, SOAP);
- Experience with GIT;
- Knowledge of transport protocols (HTTP, HTTPS, WebSockets, etc.);
- Knowledge of Digital Signatures, encryption and integration with external devices would be an asset;
- Sense of responsibility, commitment, proactivity and innovation;
- Good communication skills and teamwork ability, aiming to solve complex problems;
- Experience in Java Technologies.
- Salary commensurate with level of proven experience;
- Training and career development prospects;
- Integration in a market-leading innovative company;
- Young, ambitious and motivated team environment;
- Current benefits: Birthdays, snacks/fruits, flexibility in holiday scheduling regarding long week-ends and public holidays;
- Benefits and discounts through agreements with gyms, hotel chains and technology suppliers.